InsurTalk: The future of claims with Bill Brower, Vice President Industry Relations at Solera, Inc.

Recent statistics from Price Waterhouse Coopers say that 41% of insurance customers are likely to switch insurance providers due to dissatisfaction with their carrier’s digital capabilities. It has posed a challenge to the insurance sector on how to make customers loyal and how to improve their digital experience with claims. 

Our guest offers a new approach to that problem and believes that the processes insurers use haven’t adapted to the capabilities of the new technology implemented by the carriers.